The Business Office of White Mountains Community College

Students, please note that all refund checks will be mailed to the address listed on your student account.

The Business Office at White Mountains Community College prides itself in offering quality customer service. We are available to assist you with your financial account and to help you understand how your expenses are incurred. We are located at the main campus in Room 106.

Business Personnel

Billing Information

Payment Policies and Information

1098-Tax Document (PDF 284 KB)

Our services and responsibilities include the following:

Student Billing
Refunds
Payment Plans
Third Party Billing
Childcare Billing
One-on-One Consultation on your Financial Account

Tuition and Fees

Hours of Operation and Contact Information

Office Hours: Fall and Spring Semesters

Monday and Tuesday: 8:00 a.m. to 6:00 p.m.
Wednesday and Thursday: 8:00 a.m. to 4:30 p.m.
Friday: 8:00 a.m. to 4:00 p.m.

Telephone: (603) 752-1113 or 1-800-445-4525
Fax: (603) 752-6335

Mailing Address:

White Mountains Community College
c/o Business Office
2020 Riverside Drive
Berlin, NH 03570

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Business Office Personnel

Lynn Moore, Chief Financial Officer and Business Office Supervisor

Gloria Potter

Student Billing and Collection
Refunds
NELNET Payment Plans
Deferred Payment Agreements
Third Party Billing

Steve McCosh

Accounts Payable

Brenda Bailey

Cashier
Receptionist
Childcare Billing and Collection
Deferred Payment Agreements
Accounts Payable

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Business Office Billing Information

Students: Tuition payments are due prior to the start of the semester. Each semester/session of the college year, including summer sessions, a tuition bill is mailed to you at the address you have provided to us. Tuition bills are mailed approximately 30 days prior to the due date. In some instances, it is possible that you will not to receive a bill prior to the beginning of the semester, due to the timing of your registration and when bills are scheduled for mailing.

You may view your tuition bill on-line by accessing the Student Information System. If you are not sure how to access your account, go here.

Tuition is based on a per credit charge. Students enrolled in 12 credits or more are considered full-time students. Credits earned during co-op work experience are college credits for which there are tuition and academic instruction fee charges payable by the student.

A new policy has been instituted by the Community College System of New Hampshire which may affect YOU AND YOUR ENROLLMENT STATUS at the White Mountains Community College at Berlin, Conway, and Littleton campuses. As an incoming student, we wanted you to be well aware of this new policy which will have a significant effect on your registration if steps are not taken prior to attending classes beginning January 19, 2010.

Tuition payments are due prior to the start of the semester. Students whose tuition is not paid prior to the start of the semester MUST HAVE A GUARANTEED PAYMENT ARRANGEMENT, as well as having completed a "Deferred Payment Agreement" plan. Failure to make payment in full or have a guaranteed payment on file with White Mountains Community College 10 days prior to the start of the semester will result in the cancellation of the student's registration. Deferred payment shall be authorized when payment is guaranteed. Such instances include:
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Third Party Guarantees (Voc Rehab, VA, etc.)
Payment Plan through NELNET Business Solutions
Financial Aid

The following methods are considered guaranteed payment arrangements:

Cash, Check, or by Credit Card (Master Card, Visa, Discover)
Payment utilizing NELNET Business Solutions - Detailed information on NELNET can be found by clicking on the Sign Up for a Payment Plan link on the college website (www.wmcc.edu) or by contacting the Business Office, ext. 1001. An enrollment fee of $30 will be charged per semester or session by Nelnet for deferring tuition under this plan.
Proof of Third Party Payment - (Voc Rehab, VA, etc.)
Financial Aid:
- Your award letter must be signed and returned as soon as possible.
- If you accepted loans, you must select a lender and sign your Master Promissory Note (MPN).
- If you accepted loans, you must complete your Entrance Counseling.
- Once we receive confirmation of the MPN and Entrance Counseling, we must certify the loan and we must be notified by the Lender that your loan is guaranteed.

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(Registering for a class that begins later in a semester will require payment at time of registration.)

Failure to make arrangements through one of the above methods will result in a $50 late processing fee being assessed. This will also result in a hold being placed on your account.

It is pertinent that you understand the ramifications of this policy and how it may affect you.

The following individuals are ready to help you in meeting the criteria as outlined above:

For Financial Aid questions: Contact Paula Labnon, ext. 3041
For Student Account questions: Contact Gloria Potter, ext. 3051
For Registration Questions: Contact Marie Bly, ext. 3056
For Admissions Questions: Contact Jackie Bilodeau, ext 3001

Business Office: Payment Policies

A policy has been instituted by the Community College System of New Hampshire which may affect YOU AND YOUR ENROLLMENT STATUS at the White Mountains Community College at Berlin, Conway, and Littleton campuses. As an incoming student, we want you to be well aware of this new policy which will have a significant effect on your registration if steps are not taken prior to attending classes.

Tuition payments are due prior to the start of the semester. Students whose tuition is not paid prior to the start of the semester MUST HAVE A GUARANTEED PAYMENT ARRANGEMENT, as well as having completed a "Deferred Payment Agreement" plan. (See below on Deferred Payment Agreement) Failure to make payment in full or have a guaranteed payment on file with White Mountains Community College 10 days prior to the start of the semester will result in the cancellation of the student's registration .

Deferred payment shall be authorized when payment is guaranteed. Such instances include:

Third Party Guarantees (Voc Rehab, VA, etc.)
Payment Plan through NELNET Business Solutions
Financial Aid

The following methods are considered guaranteed payment arrangements:

Cash, Check, or by Credit Card (Master Card, Visa, Discover)
Payment utilizing NELNET Business Solutions - Detailed information on NELNET can be found by clicking on the Sign Up for a Payment Plan link on the college website (www.wmcc.edu) or by contacting the Business Office, ext. 1001. An enrollment fee of $30 will be charged per semester or session by Nelnet for deferring tuition under this plan.
Proof of Third Party Payment - (Voc Rehab, VA, etc.)
Financial Aid:
- Your award letter must be signed and returned as soon as possible.
- If you accepted loans, you must select a lender and sign your Master Promissory Note (MPN).
- If you accepted loans, you must complete your Entrance Counseling
- Once we receive confirmation of the MPN and Entrance Counseling, we must certify the loan and we must be notified by the Lender that your loan is guaranteed.

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(Registering for a class that begins later in a semester will require payment at time of registration.)

Failure to make arrangements through one of the above methods will result in a $50 late processing fee being assessed. This will also result in a hold being placed on your account.

It is pertinent that you understand the ramifications of this policy and how it may affect you.

The following individuals are ready to help you in meeting the criteria as outlined above:

For Financial Aid questions: Contact Patty Chase, ext. 3041
For Student Account questions: Contact Gloria Potter, ext. 3051
For Registration Questions: Contact Marie Bly, ext. 3056
For Admissions Questions: Contact Jackie Bilodeau, ext 3001

DEFFERED PAYMENT AGREEMENT (Click here for the Agreement)
Deferred Payment Agreements are necessary for those students who are being funded in some manner other than through Financial Aid and who will not be paid in full by the start of classes. A copy of the Deferred Payment Agreement is available here as well as under the Current Students link on this website. Should this situation apply to you, please access this form, complete it, and return it to the Business Office in Room 106.

FINANCIAL AID -If you have applied for financial aid and have the met the criteria as outlined under #4 of "The following methods are considered guaranteed payment arrangements", and your award is sufficient to cover your bill, you will have met your responsibility with the Business Office. The Financial Aid Office will provide the Business Office with a copy of your award letter for verification of aid. However, should your aid not be sufficient to cover your bill, you will be required to pay the remainder of your bill prior to the start of the semester unless you fall into one of the following categories:

THIRD PARTY PAYERS - Students who are funded by a Third Party are expected to complete the Deferred Payment Agreement, indicating the funding party. The Business Office must receive a written authorization from your Third Party before you begin classes and before we can bill the Third Party on your behalf. It is your responsibility to secure and route this information to the Business Office for verification of funding.
BUDGET PAYMENT PLAN - For those students without Financial Aid or Third Party Payers, Budget Payment Plans are available through NELNET. Go to www.wmcc.edu and look for the link to Sign Up for a Payment Plan. This plan allows you to pay your bill in full or you may sign up for a payment plan. You must complete a Deferred Payment Agreement, checking the block for NELNET.

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