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Business Office: Payment Policies

DEFFERED PAYMENT AGREEMENT
Students whose tuition is not paid prior to the start of the semester are required to complete a "Deferred Payment Agreement" plan.

Deferred Payment Agreements are necessary for those students who are being funded in some manner other than through Financial Aid and who will not be paid in full by the start of classes. A copy of the Deferred Payment Agreement is available here as well as under the Student Resources link on this website. Should this situation apply to you, please access this form, complete it, and return it to the Business Office in Room 100.

FINANCIAL AID - If you have applied for financial aid and have received an Award Letter, and your award is sufficient to cover your bill, you will have met your responsibility with the Business Office. The Financial Aid Office will provide the Business Office with a copy of your award letter for verification of aid. However, should your aid not be sufficient to cover your bill, you will be required to pay the remainder of your bill prior to the start of the semester unless you fall into one of the following categories:

THIRD PARTY PAYERS - Students who are funded by a Third Party are expected to complete the Deferred Payment Agreement, indicating the funding party. The Business Office must receive a written authorization from your Third Party before we can bill the Third Party on your behalf. It is your responsibility to secure and route this information to the Business Office for verification of funding.

BUDGET PAYMENT PLAN - For those students without Financial Aid or Third Party Payers, Budget Payment Plans are available through FACTS Management. Go to www.berlin.ccsnh.edu and look for the link to FACTS/e-cashier. This plan allows you to pay your bill in full or you may sign up for a payment plan. You must complete a Deferred Payment Agreement, checking the block for FACTS Management Systems.

eCashier logo

The College also accepts MasterCard, Visa and Discover Credit Cards, cash, check and money orders.

All accounts that are not paid in full, or do not have a completed Deferred Payment Agreement with verification of funding either through a Third Party Authorization or a signed award letter on file, will be assessed a $50 late payment processing fee.

OUTSTANDING BALANCE AT END OF SEMESTER - Students with outstanding balances on their account will not be permitted to enroll in future semesters or receive grade transcripts until prior term balances have been paid in full.

COLLECTION CLAUSE - Students at White Mountains Community College will be required to sign a variety of forms at the college that have the following clause. Such forms are the Registration Forms, Add/Drop Forms, Deferred Payment Agreement Forms, Financial Aid Deferment/Award Forms, Withdrawal Forms, and On-Line Registration Forms:

"I understand by registering for courses at White Mountains Community College, I am financially obligated for ALL costs related to the registered course(s). Upon a drop or withdrawal, I understand that I will be responsible for all charges as noted in the student catalog and handbook. I further understand that if I do not make payment in full, my account may be reported to a credit bureau and/or turned over to an outside collection agency. I also understand that I will be responsible for the costs of the outside collection agency, any legal fees, and any bounced check fees under RSA 6:11, which will add significant costs to my account balance."

FEE FOR PROTESTED CHECKS
"Whenever any check, draft or money order issued in payment of any fee or for any purpose is returned to any State department as uncollectible, the department shall charge a fee of $25.00 or 5% of the face amount of the check, whichever is greater, plus all protest and bank fees, in addition to the amount of the check, draft or money order to the person presenting the check, draft or money order to the department to cover the costs of collection." (Reference: Title I, Chapter 6 Section 6:11a)

REFUND POLICY
Refunds described below require that a student complete an official withdrawal form in the Registrar's Office. Students who register for classes but never attend and do not officially withdraw are liable for all charges.

All refunds require that the student complete an official withdrawal form. Prior to Fall 2007, students who complete and submit the official college/institute withdrawal form prior to the first meeting of the class in the second week of the semester (or other prorated enrollment period) will receive a 100% refund of tuition, less non-refundable fees. Effective Fall 2007, students who officially withdraw from the college or an individual course by the end of the eighth (8th) calendar day of the semester will receive a 100% refund of tuition, less non-refundable fees. This policy applies to all semester length and alternative semester formats. Students in classes which begin after the designated start of the semester (e.g. a mid-semester start) will have 8 calendar days from the start of the class to withdraw for a full refund. Exception: students in courses that meet for two weeks or fewer must drop by the end of the first day of the class in order to get a 100% refund. Non-refundable fees are defined as advance tuition, application fee, and orientation fee. All other fees are to be considered refundable. This includes, but is not limited to, comprehensive student services fee.

All Federal Title IV funds (i.e. PELL, SEOG, Perkins Loan) are prorated and refunded according to the rules and regulations mandated by the U.S. Department of Education.

Students registered for workshops through system divisions of Community Education or Centers for Training and Business Development must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees.

In extenuating circumstances, the President (or designee) is authorized to offer alternative compensation in the form of tuition credit or waiver to students on a case-by-case basis. Tuition credit on a student account must be used within one calendar year from the date of authorization.

In accordance with Federal regulations, refunds for an amount less than $1.00 ($.99 or less) will be forfeited.

8/12/2007

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