Hotel Internship Managers

Certificate candidates in the Hospitality Management curriculum are required to complete three hundred and sixty hours of on-the-job work experience at an approved hospitality operation (Hotel or associated businesses). Specific […]

Understanding Hospitality Law

This course introduces students to the many legal issues that hotel operations face daily and to clarify the basic legal principles that govern the hospitality industry. Discussions include ADA laws, […]

Marketing in the Hospitality Industry

Students will gain a real-world perspective in this introductory hospitality marketing course, including tips, checklists, industry forms, and useful ideas for increasing sales and making marketing more effective. Units of […]

Managing Technology in the Hospitality Industry

Students will be introduced to the dynamic and critical field of technology within the hospitality industry. Students will learn the basics of purchasing, implementing, maintaining, and effectively managing today’s information […]

Management of Food and Beverage Operations

This course addresses ways in which food and beverage operations have adapted management and operating tactics from other industries, what operations are doing to maintain or improve quality standards while […]

Managing Front Office Operations

This course provides students with an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. Information […]

Supervision in the Hospitality Industry

This course will prepare students to juggle the expectations of management, guests, employees, and governmental agencies. Students will also create a professional development plan for their hospitality career.

Managing Service in Food and Beverage Operations

Students will explore how food service professionals create and deliver guest-driven service; enhance value and build guest loyalty; and continuously improve the process of providing excellent service. Course materials include […]

Introduction to Hospitality

This introductory course presents a comprehensive look at the hospitality industry. Students will learn about every facet of hospitality from a management perspective and explore current issues affecting the industry.