Students will participate in a 225 hour internship within the field of their concentration. This internship is a co-requisite with RRM220W. This internship is to reinforce the correlation between theory […]
Students will explore how food service professionals create and deliver guest-driven service; enhance value and build guest loyalty; and continuously improve the process of providing excellent service.
This course provides students with an in-depth look at the interaction of the front office and room services (i.e. housekeeping).
Students will learn how marketing impacts every member of the hospitality team. Experiential learning will include marketing on social networking, database marketing and revenue management. In the world of technology, […]
This course focuses on the meeting and event sector of the hospitality industry. Students will learn and apply the logistics of building a meeting plan to gain an overall understanding […]
While many of the tasks associated with human resource management are centered in the HR Department of the organization, all managers have HR responsibilities. This course will cover the broad […]
This is the second in a series of two courses designed to prepare students to be effective leaders in adventure programming. This course will focus on leadership style, communication, decision […]
This is the first in a series of two courses designed to prepare students to be effective leaders in adventure programming. This course will focus on the history, theories and […]
This course, Recreation Facility Management offers a practical introduction to facility design, management, and maintenance for practicing or future recreation professionals. This resource provide the knowledge and skills necessary for […]
This is an experiential outdoor leadership training program that trains participants to lead high quality, safety-focused excursions with minimal impact on the backcountry. This session focuses on the needs of […]