RRM205W
3

This course focuses on the unique management skills that are necessary in the private club industry. A key objective is to demonstrate to students the concept of “exceptional service” that is demanded in this field. Main topics typically include: club management industry, outdoor recreation management, including structure, organization, and philosophy; the various departments of a successful activity program including but not limited to: food and beverage, accounting and cost control, human resources, marketing and promotion, catering and banquets, golf operations, tennis operations, aquatics, fitness facilities; hiking, and horseback riding.