Overview

The growing number and size of dealerships require individuals with strong automotive and business skills. Beyond a core of automotive courses, students take business classes including accounting, management and teamwork, and business plan development that prepare youfor an exciting future in the auto industry.

Growth Potential

As America’s automotive industry grows, so too do the number and size of dealerships. These businesses require individuals who possess strong management skills, coupled with a background in automotive technology. The Associate Degree Program in Automotive Service Management meets these needs.

Students enrolled in the program experience a common first year with the Automotive Technology curriculum, taking both automotive and general education courses. Upon successful completion of the core courses, students shift from the major technical courses to concentrate on business courses helpful in the management sector of the automotive industry. Graduates of the program have personal and business skills that enhance their effectiveness with customers, technicians, and co-workers.

Upon graduation, students have the skills required to secure positions as assistant service manager, parts and service consultant, service advisor, service manager, and general manager.

Requirements & Expectations

As part of program requirements, students must take at least two Automotive Service Excellence (ASE) national certification exams each spring, usually administered in May.

Students can expect to spend an additional $1300 to $2500 for tools, uniforms, and the ASE exams.

Program available in Berlin.

First Year

Fall SemesterLecLabCr
ACAD105WAcademic Readiness101
AUTO101WIntroduction to Automotive Service233
AUTO112WAutomotive Electricity I334
AUTO115WAutomotive Engines and Related Systems233
ENGL120WCollege Composition404
 Mathematics404
 Semester Total 16919
 
Spring SemesterLecLabCr
AUTO113WAutomotive Power Trains466
PHYS113WElectricity and Electronics324
 English303
 Humanities303
 Semester Total 13816
 First Year Total   35

Second Year

Fall SemesterLecLabCr
ACCT111WAccounting I303
AUTO211WAutomotive Electronics233
AUTO212WChassis Service and Alignment Procedures285
AUTO213WAutomotive Welding122
MGMT214WManagement & Teamwork303
 Semester Total 111316
 
Spring SemesterLecLabCr
AUTO215WAutomotive Suspension and Brakes334
BUS216WBusiness Plan Development303
MGMT230WLeadership and Strategic Management303
 Liberal Arts Elective303
 Social Science Elective303
 Semester Total 15316
 Second Year Total   32
 
 Total for A.A.S. Degree   67

Program Outcomes


Upon successful completion of this program, graduates will be prepared to:
1. Diagnose, repair and overhaul each of the following systems on domestic/import,
new/used cars and light trucks:
Engine
Automatic Transmission/Transaxle
Manual Drivetrain and Axles
Suspension and Steering
Brakes
Electrical/Electronic Systems
Heating and Air Conditioning
Engine Performance
2. Demonstrate an understanding of safe work habits.
3. Demonstrate an understanding of employment attainment skills.
4. Develop an understanding of information resources available.
5. Demonstrate an understanding of professionalism within the service organization.
6. Be aware of legal and ethical responsibilities in service industry.
7. Understand the potential for personal and professional growth in the industry.
8. Achieve professional certification.
9. Understand the communications process within the service organization.
10. Demonstrate an understanding of the automotive business environment.

67 Credits Required

81%

of students qualify for financial aid