Student Success

The average retention rate for new students entering the Human Services Associate Degree program is 48%.  “Retention” here means that the student started this program in the fall and was still enrolled the following fall.  

The graduation rate for students in the Human Services Associate Degree program is 23% within three years.  Both full-time and part-time students are included in this number.  (Because WMCC is a two-year school, the standard federal reporting window for graduation rates is three years, or 150% of the time it would take for a full-time student to complete a two-year Associate degree.) 

Since 2015, there have been 18 graduates of the Human Services Associate Degree program (and one graduate of the Certificate program).  Of these 19 graduates, 9 (47%) transferred to four-year colleges and universities, and 5 (26%) are employed in the human services field.  Outcomes information is not available regarding the other 5 program graduates.  


The Human Services program is ideal for those individuals committed to working in a helping profession and want to assist others in areas such as mental health, developmental disabilities, and addiction. As America’s sensitivity to the needs of all its citizens matures, skilled human service workers are in demand, with jobs projected to be among the fastest growing occupations.  Two internship opportunities are available during the degree program, providing the preparation necessary for a successful career.

The Human Services program prepares students to work effectively and knowledgeably with consumers of community-based human service delivery systems. As America’s sensitivity to the needs of all its citizens matures, skilled human service workers are in demand, with jobs in human services projected to be among the fastest growing occupations. 

Tracks of Study

The Human Services program offers two different tracks of study. The Certificate program is an option for learners seeking short-term specialty courses. The program may be completed in four semesters on a part-time basis.The Human Services program is a member of the National Organization for Human Services Council for Standards in Human Service Education.

The Associate Degree is a two-year program emphasizing theory and clinical practice. Students participate in supervised internships where they will gain practical experience working with a specific client population.

Graduates are skilled in the areas of case management, client assessment, developing treatment plans and behavioral intervention techniques, and supportive communication skills. Graduates are prepared for professional positions that may include case manager, outreach worker, advocate, job coach, vocational instructor, residential counselor, teacher aide, specialized home care provider, and activities director. This degree is easily transferred to most four-year colleges and universities.

An Articulation agreement is in place with Springfield College in Human Services and Plymouth State University in the Social Work program.

Health Considerations

The College must ensure that clients/patients are not placed in jeopardy by students during learning experiences. Therefore, students in field or clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize client/patient responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships with employers, and clients/patients and their families.

Additional Requirements

Students must also be aware that the college requires national criminal background checks for the Human Service Program. The cost of the background check is the responsibility of the student. Applicants, who have been in difficulty with the law, depending upon the nature of their experience, may not be eligible for Field and Internship placement.

Program available in Berlin, Littleton, and North Conway.

First Year

Fall SemesterLecLabCr
ENGL120WCollege Composition404
HSV111WIntro to Human Services303
HSV114WCase Management303
 Semester Total 17017
Spring SemesterLecLabCr
ENGL229WMedia and Society303
HSV116WSocial & Political Issues in Human Services303
HSV117WCrisis Intervention303
PSYC112WHuman Growth and Development303
 Semester Total 15015
 First Year Total   32

Second Year

Fall SemesterLecLabCr
ENGL211WProfessional Writing303
HSV212WSupportive Communication Skills303
HSV216WInternship in Human Services I194
HSV217WChemical Dependence303
HUMA212WLegal and Ethical Issues303
Spring SemesterLecLabCr
HSV214WIssues of Children and Families303
HSV221WInternship in Human Services II194
HSV235WFundamentals of Neuroscience and Wellness303
 Liberal Arts*3/403/4
 Science Elective324
 Semester Total 13/141117/18
 Second Year Total   33/34
 Total for A.S. Degree   65/66

*Meet with advisor prior to selection.

Program Outcomes

Upon successful completion of this program, graduates will be prepared to:

  • Demonstrate knowledge and understanding of the field of Human Services.
  • Achieve knowledge, skills, and abilities necessary to work competently in the field of Human Services.
  • Demonstrate critical thinking as a foundation for decision making.
  • Exhibit effective written, oral, and interpersonal communication skills.
  • Achieve effective research skills needed to keep abreast of current and emerging theories, trends and applications in the field in a local and global information society.
  • Demonstrate and model socially conscious behavior.


of students qualify for financial aid