Online Learning


Online Learning

General Information

To Frequently Asked Questions

Online courses offer flexibility and convenience while maintaining the same academic standards as on-campus courses.  Our  two100% online programs are accredited by the New England Association of Higher Education (NECHE) and are taught with rigor by highly qualified faculty.

We are pleased that you are interested in the online learning experience at WMCC, where you can earn a certificate completely online in Library Technology, and Water Quality.  Or, you may take courses to meet your degree requirement at another college, to upgrade skills, or to complement your on-campus experience at White Mountains Community College.

Online/Hybrid Course
White Mountains Community College offers a wide variety of online classes.  Also available to students are hybrid courses….part classroom, part online.

To see what’s available for online classes, visit our course schedule page

Certificate Programs

Below are the various certificates that WMCC offers 100% online.  Choose a link to learn more about individual programs, including program description, required courses, etc.

Library Technology
Water Quality Technology

Applying for an online program follows the same requirements as on-campus options.  To learn about the WMCC admissions process, click here.  To speak with an admissions representative, call (603) 342-3000.

Getting Started Online

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Basics for Online Courses

You need to have basic technology skills and access to an Internet connection to take an online course. (High speed connection is highly recommended.)

Basic computer skills include the ability to do the following:

  • Create and save documents
  • Manage and organize documents (files) and folders
  • Upload and download files
  • Send and receive email
  • Navigate to websites using web addresses
  • Perform basic Web searches

If you do not have basic computer skills, we recommend you take an introductory computer course before attempting fully online courses.

Computer Requirements: Hardware and Software

White Mountains Community College uses Canvas as its online learning platform.

A variety of short video tutorials are available to help you navigate Canvas. Click here to access the helpful playlists.

Hardware and software required to use Canvas: (WMCC provides all students with a college email address.  This email is used for all college communications and students are required to use their college account.)

Screen Size

Canvas is best viewed at a minimum resolution of 800x600. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.

Operating Systems

  • Windows 7 and newer
  • Mac OSX 10.6 and newer
  • Linux - chromeOS

Mobile Operating System Native App Support

  • iOS 7 and newer (versions vary by device)
  • Android 4.2 and newer

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible
  • 1GB of RAM
  • 2GHz processor

Internet Speed

  • Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
  • Minimum of 512 kbps


Note: For further information regarding compatible browsers and hardware requirements click here.

Frequently Asked Questions about Online Learning at WMCC

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1. How do I know if I will be successful at online learning?

If you are self-motivated, have good time management skills, have a good command of the English language, and computer skills with access to the Internet, you should be successful in an online class. 

2. What certificates do you offer online?

At the present time two certificates are available: Library Technology and Water Quality Technology 

3. What support services are available?

Academic support services are available in person through the Academic Success Center, or from your faculty member. Once you have access to Canvas you will also have admission to Smarthinking Online Tutoring in the Tools section of Canvas. 

4. What do I need for a computer and software?

The most important part of online learning is a reliable computer, internet access and appropriate software to support your academic efforts. Click here for system requirements.

5. How do I register?

Current online students can register online through the Student Information System (SIS).   New students must register by phone, fax, mail or in person. 

6. How do I apply for admission?

In order to apply for admissions to one of the online degree or certificate programs, you would follow the same process as any other student. Click here and follow the step-by-step instructions.

7. How do I get my books?

The bookstore offers the convenience of sending your books to your front door. Visit the bookstore online or in person.

8. Can I access the library?

Yes. You have the same access to all of our electronic resources off-campus as you do on-campus. In order to access WMCC Library Resources off-campus you will need your EasyLogin (same as your Canvas, SIS, and email) information.

9. What happens if I have technical problems with Canvas?

You may access the CCSNH Online Support Center.  The Online Support Center provides 24/7 Canvas support via live chat, self-help videos, or telephone and allows you to submit IT tickets if you need extra assistance.

10. How do I contact my instructor?

Your instructor can be contacted via email. He or she will provide you with that email address or once you are registered, you can obtain the email through the Student Information System (SIS).

11. Are online courses easier than on campus classes?

No. Whether you take a class online or on-campus, the content covered is the same. Online students must have motivation, self-discipline, time management skills and basic computer skills. For the majority of classes, writing skills are essential.

12. Is online learning a self-paced experience?

No. You will be expected to meet class deadlines for discussion, posting of information, assignments, etc. Please be sure to read and understand the specific expectations of your instructor by reading his or her syllabus as soon as you have access to your course.

13. Once I register for an online class, what will happen?

  • Once registered for a course, you should set up your EasyLogin account (if you are a new student or have not done so yet).
  • Order/purchase the course textbook.
  • At the start of the course, the instructor will send you a "Welcome" Letter/Announcement to your CCSNH email account. Read the letter and familiarize yourself with your instructor(s) course policies and expectations.
  • Log in to any additional resources that your course may be using and make sure that all access codes and permissions are set prior to the course start. (For example, if you are taking a Math course you might be using My Math Lab.) Getting these items worked out prior to getting started is important.
  • After registration, it typically takes 24-48 hours for you to have access to your Canvas course.
  • Instructors release the course by the first day of the semester that you are registered for. If you do not "see" your course listed in Canvas. see #14 below.

14. What if I cannot "see" my course listed in Canvas once I have registered?

Your instructor will “open” the course by the first day of the semester. If it is not the first day of the start of the semester, please wait for it to open. If it does not open the first day of the semester, please log in to Student Information Systems (SIS) and make sure that you are registered for the course. If you are registered and it is two days prior to the start of the term and you still cannot see the course, please contact our academic support specialist at or by calling 603-342-3049.

15. Will my online classes transfer?

The decision on whether a course transfers is totally up to the institution you will be transferring to. It is often a good idea to contact the transfer institution prior to enrolling in any course.

16. Where can I find a description of my class?

All course descriptions can be found in the college catalog course descriptions

17. Do I have to be on my computer at a certain time every week?

No. You will be required to log in a minimum number of times each week (ask your instructor or look at the syllabus) but you may choose when to be on the computer for your course work according to your schedule (as long as course deadlines are met). Students are not required to log in at specific times but may be asked to log in a certain number of times a week, meet deadlines, or take part in "live" sessions. This will be clear in the course syllabus. Ask the instructor if you are unsure of course expectations.

18. Do I need a special email account for my courses?

All students at White Mountains Community College are given college email addresses. You must use this account for all college related communication. It is the only email used within Canvas. It is essential to setup your CCSNH student email as soon as possible.

19. Who do I contact with specific concerns about online learning?

Send an email to  or call (603) 342-3049



Interested in Taking Classes Online?

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Berlin NH 03570
(603) 752 1113 x 3000

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