May 12, 2020

Dear WMCC Student,

Here at White Mountains Community College we realize the importance of school/work/life balance and its critical impact on the productivity and general well-being of each and every one of us. We also understand all the additional stress caused by COVID-19 and its impact on our social lives, jobs, and families.

WMCC is pleased to announce that the Community College System of NH (CCSNH) has partnered with BetterHelp – the world’s largest therapy provider – in extending an additional layer of support to our students, providing access to professional counseling…Anytime, Anywhere.

You should be receiving an email from BetterHelp inviting you to access the service, including a unique link for you to create an account.

Below are some FAQ’s about this new benefit.


What is BetterHelp? BetterHelp is the largest online counseling platform worldwide, changing the way people get help with facing life’s challenges by providing convenient, discreet and affordable access to a licensed therapist. BetterHelp makes professional counseling available anytime, anywhere, through a computer, tablet or smartphone.

Who are the counselors? Counselors on BetterHelp are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Master’s Degree or a Doctoral Degree in their field. They have been qualified and certified by their state’s professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise, and background vary, they all possess at least 3 years and 2,000 hours of hands-on experience. Click here to learn more about the counselors.

What is the cost?

BetterHelp is paid for by CCSNH and WMCC, so there is no cost to you, and you do not need health insurance to access this benefit.

Will the college know that I am getting counseling? No. WMCC will not know who is receiving counseling and will not have any access to your counseling or other personal data. You can also select an anonymous username and use your personal email when you sign up.

Additional questions? Contact Better Help at:

As always, if I can be of assistance to you, please feel free to reach out to me at

Best regards,


Martha P. Laflamme, M.Ed.
Vice President of Student and Community Affairs
White Mountains Community College
2020 Riverside Drive
Berlin, New Hampshire 03570